The Forgetting Curve

  Working professionals regularly seek continuing education and professional development to enhance their skills and improve performance.  Senior leaders recognize the ROI on skills development training not only increases employee retention, but also employee job...

Speaking Fears, Anxiety

As quoted by the famous Jerry Seinfeld, “According to most studies, people’s number one fear is public speaking. Number two is death. Death is number two. Does that sound right? This means to the average person, if you go to a funeral, you’re better off in the casket...

Know Your Vocal Volume

What do you do when someone says, “I can’t hear you! Speak up!” a. Yell b. Adjust your vocal volume for the situation c. Do nothing (that person obviously cannot hear) Answer: B Few of us are intuitively aware how to modify our voice volume in everyday situations....